Privacy Policy

1. Responsible Party

2. Data Collected

When using our website and services, we collect the following data:

2.1 Automatically Collected Data

• IP address (anonymized)
• Browser type and version
• Operating system
• Date and time of access
• Referrer URL

2.2 Data Provided by You

• Contact details (name, email, phone)
• Address data (street, postcode, city)
• Object data (roof area, roof orientation)
• Timestamp of consent

2.3 Geodata and Roof Analysis

With your explicit consent, we collect the following geodata for the automatic roof analysis:

• Geographical coordinates of your building (latitude and longitude)
• Swiss national coordinates (LV95)
• Federal building identifier (EGID) from the building and housing register
• Roof geometry and segments (area, inclination, orientation)
• Calculated solar radiation per roof area

Data source: swisstopo – Federal Office of Topography.

3. Cookies and Tracking

We use only technically necessary cookies and optional analytics cookies.

Technically necessary cookies

These cookies are required for the website to function and cannot be disabled.

Analytics cookies

We do not set third-party analytics cookies without your explicit consent.

You can withdraw your consent at any time under Privacy Policy.

4. Purpose of Data Processing

Your data is processed for the following purposes:

• Creating a free solar potential analysis for your building
• Calculating subsidies and financial viability
• At your explicit request: connecting you with up to 3 qualified solar installers
• Fulfilling legal obligations (e.g. Swiss FADP)

5. Legal Basis

Data processing is based on the following legal grounds:

• Consent (Art. 6 para. 1 lit. a FADP): For geodata collection and sharing with installers, we obtain your explicit consent.
• Contract performance / pre-contractual measures: To create your quote request.
• Legal obligation: Where statutory retention obligations apply.

6. Disclosure to Third Parties

Your personal data is only shared in the following cases:

• Solar installers: Name, email, phone and address are transmitted to up to 3 certified partners when you explicitly request this.
• Technical service providers: Hosting providers within the EU/CH under data processing agreements.
• Authorities: Only when legally required.

No data sales: We do not sell your data to third parties or use it for advertising purposes.

6a. Data Transfer Abroad

Our infrastructure is located in Switzerland and the EU (Germany).

No data is transferred to third countries without an adequate level of data protection. All EU providers are secured via Standard Contractual Clauses (SCC).

7. Storage Duration

• Lead inquiries: 24 months, then anonymised
• Audit logs: 36 months per legal retention requirements
• Invoice data: 10 years per Swiss Code of Obligations
• Cookie consent: 12 months

After the respective retention period, your data is automatically deleted or anonymised.

8. Your Rights

Under the Swiss FADP, you have the following rights:

• Right of access: You may request information about your stored data at any time.
• Right to rectification: Inaccurate data will be corrected upon request.
• Right to erasure: You may request deletion of your data unless legal obligations apply.
• Restriction of processing: You may request restriction of processing.
• Withdrawal of consent: Possible at any time without stating reasons.

To exercise your rights, contact us at: datenschutz@solaradvisor.ch

9. Data Security

We implement technical and organisational measures to protect your data:

• HTTPS encryption for all connections
• Database access only via encrypted connections
• Access control with two-factor authentication for admins
• Regular security audits and patches

10. Supervisory Authority

You have the right to lodge a complaint with the competent supervisory authority:

11. Changes to this Policy

We reserve the right to update this privacy policy at any time. The current version is always available on this page. We recommend visiting this page regularly.